Error messages
Things will go wrong, the world ain’t a perfect place and systems do succumb to flaws. But that doesn’t mean one has to confound the already flustered user with technical jargons and strings of characters that are stringed in the most unintelligible fashion. people don’t talk machine language, so please speak their language. The image (flickr.com) shows an instance of a very friendly error message. It sure doesn’t annoy or fluster the user and infact brought a smile on my face when i read it. I became a little more forgiving than I usually would be. I wasn’t annoyed, instead I snapped a screenshot and decided to write a post about it.
Kudos to the power of copy! sometimes all it takes is good old plain english!!!